{"id":11353,"date":"2025-03-14T15:43:05","date_gmt":"2025-03-14T13:43:05","guid":{"rendered":"https:\/\/ddiiva.ee\/shipping-and-returns\/"},"modified":"2026-08-26T13:27:31","modified_gmt":"2026-08-26T11:27:31","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/ddiiva.ee\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11353\" class=\"elementor elementor-11353 elementor-1432\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2616c8 e-flex e-con-boxed e-con e-parent\" data-id=\"c2616c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8edf5b7 elementor-widget elementor-widget-heading\" data-id=\"8edf5b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping and returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e52b358 e-flex e-con-boxed e-con e-parent\" data-id=\"e52b358\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e0537bf e-con-full e-flex e-con e-child\" data-id=\"e0537bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-825823d elementor-widget elementor-widget-text-editor\" data-id=\"825823d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>Shipping<\/strong><\/p><p data-pm-slice=\"1 1 []\"> <\/p><p>DDiiva O\u00dc ships orders within Estonia and to selected international destinations.<\/p><ul data-spread=\"false\"><li><p><strong>Delivery time in Estonia:<\/strong> 1\u20135 business days<\/p><\/li><li><p><strong>International shipping:<\/strong> depends on the destination, usually 5\u201314 business days<\/p><\/li><li><p><strong>Shipping methods:<\/strong> Omniva, Itella Smartpost, DPD<\/p><\/li><li><p><strong>Shipping cost:<\/strong> Displayed in the shopping cart before payment. Free shipping in Estonia for orders over \u20ac100.<\/p><\/li><\/ul><p>Once the order has been shipped, a tracking code will be sent to the buyer via email.<\/p><p> <\/p><p><strong>Returns and exchanges<\/strong><\/p><p> <\/p><p>Products purchased from the DDiiva O\u00dc online store can be returned or exchanged within 14 days of the order being shipped.<\/p><p><strong>Return conditions:<\/strong><\/p><ul data-spread=\"false\"><li><p>The product must be in its original packaging and with tags.<\/p><\/li><li><p>You must notify us of your return request in advance by email at <a>karis@ddiiva.ee<\/a>, including the order number and the name of the product being returned.<\/p><\/li><li><p>The buyer covers the return shipping costs.<\/p><\/li><li><p>The refund will be made to the same payment method within 7 business days after the returned goods have arrived and been inspected.<\/p><\/li><\/ul><p> <\/p><p><strong>Product exchange:<\/strong><\/p><p> <\/p><ul data-spread=\"false\"><li><p>Products can be exchanged under the same conditions.<\/p><\/li><li><p>If the desired replacement product is not available, we offer a refund or the option to choose another product.<\/p><\/li><\/ul><p>For additional questions, please contact us at <a>kontakt@ddiiva.ee<\/a>.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0aa6800 e-flex e-con-boxed e-con e-parent\" data-id=\"0aa6800\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping and returns Shipping DDiiva O\u00dc ships orders within Estonia and to selected international destinations. Delivery time in Estonia: 1\u20135 business days International shipping: depends on the destination, usually 5\u201314 business days Shipping methods: Omniva, Itella Smartpost, DPD Shipping cost: Displayed in the shopping cart before payment. Free shipping in Estonia for orders over \u20ac100. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11353","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and returns - DDiiva<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ddiiva.ee\/en\/shipping-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and returns - DDiiva\" \/>\n<meta property=\"og:description\" content=\"Shipping and returns Shipping DDiiva O\u00dc ships orders within Estonia and to selected international destinations. Delivery time in Estonia: 1\u20135 business days International shipping: depends on the destination, usually 5\u201314 business days Shipping methods: Omniva, Itella Smartpost, DPD Shipping cost: Displayed in the shopping cart before payment. Free shipping in Estonia for orders over \u20ac100. 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